Our Guidelines For Reopening
We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests, and our community. We’ve made many internal changes to our salon procedures, and we want to share the ones that will affect you at your visit.
1.) Please come alone to your appointment. We will not accommodate extra family members, children, or friends. If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please! If you are getting a haircut we ask that you come with your hair washed within 2 hours.
2.) Masks are required. All guests will be required to wear a mask that hooks behind the ears (all staff members will be required to wear masks as well). We will do our best to apply your hair color without getting it on your mask. It would be best to use a disposable mask if you are concerned with hair color stains. If you do not have a mask, you may purchase one from us for $3. No one will be mask-free in Solaris until this is over.
3.) When you arrive at the salon, please text us at (812) 491-8332 and wait outside or in your car; we will text or call you to come in. This will eliminate extra people in the salon at one time and allow us to clean the styling station. Please limit the belongings you bring with you into the salon.
4.) Before you come in, we’ll ask that you use hand sanitizer, then wash your hands in the restroom. We will be taking your temperature and asking you a few wellness questions. We will need you to sign a waiver.
5.) Upon entering the salon, you’ll go right to the styling chair with the stylist. We will be using styling capes as usual (which are always washed in between uses)
6.) We will not be offering beverages at this time, please bring your water with you.
7.) We will forego all blow-drying as to not force air/germs outside the 6 ft area and also give us time to sanitize the space for the next client.
8.) Towards the end of your service, a member of our guest care team will begin the checkout process in the styling chair. We will rebook your next service, total your service, and your home care products (we will gather them for you and bag them up). We will NOT be accepting cash for the time being.
Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the high standards that you’ve come to expect from us. We hope that will be sooner than later!
We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion with a positive attitude and a high level of professionalism. As these circumstances are ever-changing, they will require constant attention and reevaluation. We ask that you please be patient with us as we make the necessary adjustments.
The Solaris Team
•Full Service @aveda Concept Salon & Spa
•Cruelty free products
•Naturally derived color line
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