We strive to always be amazing and respectful for our clients. We have reserved your service time just for YOU! As a courtesy to our guests and technicians, appointments must be canceled 48 hours in advance or you will be charged for the full amount of the scheduled appointment.
A valid credit card is required to complete an appointment booking for all new and existing client appointments of 60 minutes or greater. All spa reservations $50+ will require a credit card upon booking.
LATE ARRIVALS: If you arrive more than 15 minutes late for your appointment, we may not have time to accommodate all of your scheduled services. We will either have to shorten your appointment or re-schedule you, but you will still be charged for all originally reserved services. If when you arrive you decide you do not want one of the services you are scheduled for, you will still be charged the no-show fee because it is the same as not showing up for an appointment.
CANCELING & REBOOKING: 48 hrs notice is required for any cancelations or rebooking. If not, at the time of your next booking 100% of the appointment scheduled will have to be paid prior.
NO SHOWS: Will result in a full charge for the appointment.
CONFIRMATIONS: We offer you convenient confirmations and reminders about your upcoming appointment. However, this is just a courtesy. IT IS YOUR RESPONSIBILITY TO REMEMBER YOUR APPOINTMENT.
or call (812) 491-8332